Return Policy

You have 14 days to return your purchase. If more than 14 days have passed since your purchase, we can not offer you a store credit or exchange. To be eligible for a store credit or exchange, items must be unused and in the same condition you received it. All orders will be shipped out within 2 business days. 

You are responsible for shipping your items back to us in their original condition. Please email kickrockscowboy@gmail.com if you want to return your item for a store credit or exchange your item (if applicable). 

If an item arrives defective or damage please email us within 3 days of receiving your item. Please include the following in your email: delivery confirmation number, a picture of defective/damaged item and your name. If the item is deemed to be defective/damaged, we will exchange your product. If the item is needing to be exchanged and it is no longer available, a store credit will be issued.

If you are shipping an item, please consider using a trackable shipping service. We cannot guarantee that we will receive your returned item.

 

ALL SALE ITEMS ARE NON-REFUNDABLE 

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